iPad Touch Screen Not Working? Here’s How to Fix It

1. Restart Your iPad

One of the simplest solutions to fix a non-responsive touch screen is to restart your iPad. Restarting can clear temporary glitches or software issues that might be causing the problem.

How to Restart Your iPad:

• For iPads with a Home button: Press and hold the Top button until the power-off slider appears. Drag the slider, wait for your device to turn off, and then hold the Top button again to turn it back on.
• For iPads without a Home button: Press and hold the Top button and either of the Volume buttons simultaneously. Once the power-off slider appears, slide it and wait for the device to turn off. Turn it back on by holding the Top button.

If the iPad touch screen not working after restarting, move on to the next step.

2. Force Restart the iPad

If a regular restart doesn’t work, try a force restart. This is more powerful than a normal restart and can resolve deeper system glitches.

How to Force Restart:

• For iPads with a Home button: Press and hold the Home button and the Top button simultaneously until the Apple logo appears.
• For iPads without a Home button: Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Top button until you see the Apple logo.

A force restart can often resolve issues where the touch screen is frozen or unresponsive. However, if the iPad touch screen not working, continue with the following steps.

3. Clean the Screen

Sometimes the issue is as simple as dirt or debris interfering with the touch sensitivity of your screen. Dust, grease, or moisture can accumulate over time, making the screen less responsive to touch.

How to Clean the Screen Properly:

• Use a soft, lint-free cloth (like a microfiber cloth) to gently clean the screen. Avoid using abrasive materials that could scratch the screen.
• Make sure your hands are clean and dry while cleaning the device.
• Avoid spraying liquids directly onto the screen. Instead, dampen the cloth slightly with water or a screen cleaning solution designed for electronics.

Once you’ve cleaned the screen, check if the touch functionality has improved.

4. Check for iOS Updates

Outdated iOS software can lead to issues with touch screen responsiveness. Apple often releases updates that include bug fixes for such problems, so it’s essential to ensure your device’s software is up to date.

How to Check for Updates:

• Go to Settings > General > Software Update.
• If an update is available, tap Download and Install. Once the update is installed, restart your iPad and check if the touch screen issue is resolved.

If the iPad touch screen not working even after the update, try resetting your settings.

5. Reset All Settings

Sometimes, incorrect settings may be causing the touch screen to malfunction. Resetting all settings will return your iPad to its default configuration without deleting any personal data.

How to Reset All Settings:

• Go to Settings > General > Reset > Reset All Settings.
• You may be prompted to enter your passcode.
• Confirm the reset. Once completed, check if the touch screen starts working again.

If the issue persists, it may be time to look into hardware-related solutions.

6. Inspect for Physical Damage

If your iPad has been dropped, the iPad touch screen not working may be due to physical damage. Even if there are no visible cracks or scratches, the internal components of the screen (such as the digitizer) might have been damaged.

What to Check:

• Look for cracks, chips, or scratches on the screen.
• Check for any signs of water damage, such as discoloration around the screen edges.
• If you suspect physical damage, it’s best to seek professional help. Fixing a damaged screen or internal components is not something most users can do themselves.

For cases involving physical damage, professional repair services like FixCare iPad repair can help by providing expert solutions and genuine parts for replacement.

7. Free Up Storage Space

Running out of storage space can also cause the iPad to become sluggish, which may affect the screen’s responsiveness. If the iPad touch screen not working intermittently, try freeing up some storage space.

How to Check and Free Up Storage:

• Go to Settings > General > iPad Storage.
• Review how much space is available and remove unnecessary files, apps, or media to free up storage.

After clearing space, restart your iPad and check if the touch screen issue is resolved.

8. Restore Your iPad Using iTunes or Finder

If none of the above solutions work, restoring your iPad might fix the problem. This is a more advanced step, as it erases all your data, but it can fix deeper system issues causing the iPad touch screen not working.

How to Restore Your iPad:

• Connect your iPad to a computer.
• Open iTunes (on Windows or macOS Mojave and earlier) or Finder (on macOS Catalina and later).
• Select your device and click Restore iPad. This will erase the iPad and reinstall the latest version of iOS.
• After the restore is complete, set up your iPad and see if the touch screen issue is resolved.

Be sure to back up your data before restoring, as this process will erase all information from the iPad.

9. Contact FixCare iPad Repair for Professional Help

If you’ve tried all the above solutions and the iPad touch screen not working, it’s time to consult a professional repair service. The issue may be with the hardware, such as a malfunctioning digitizer, damaged screen, or internal component failure, which requires expert repair.

FixCare iPad Repair offers professional services for a wide range of iPad issues, including touch screen problems. Here’s why you should consider FixCare for your repair needs:

• Experienced Technicians: FixCare has a team of trained and experienced technicians who specialize in repairing iPads, ensuring high-quality service.
• Genuine Parts: FixCare uses only genuine Apple parts for repairs, which ensures your device functions as well as new after repair.
• Fast Turnaround: FixCare provides quick and efficient repair services, so you won’t be without your device for long.
• Affordable Prices: FixCare offers competitive pricing for iPad repairs, making it an affordable option for fixing your device.

Whether the problem is with the screen itself or another internal component, FixCare’s experts can diagnose the issue and recommend the best course of action to get your iPad working again.